Sanyo PLV-Z700 3LCD Home Theater Projector: Warranty

Overview
Image Quality
General Performance
Warranty
Summary, Pros, Cons

It's hard to beat a three year warranty, which is exactly what Sanyo is offering. In addition, Sanyo promises fast turn-around under warranty, no more than 3 days at their service facilities, and, according to them, more typically 24-48 hours.

Most of the competition offers two year warranties, and there are a couple of one year warranties (Panasonic PT-AE2000U, Optoma HD803, etc.)

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While Sanyo does the fast turn-around, I personally still prefer an overnight replacement program, but those are rare (Epson has it, but with only a 2 year warranty).

One downside to Sanyo's warranty: Sanyo does not have a DOA policy. If your projector has a defect, Sanyo wants to get it in (they pay all freight) and fix the issue, rather than replace the model. This might drive some people crazy if it's a brand new unit, but the end result, should still be a properly fixed, fully functional projector. By comparison, a replacement program gets you a refurbished unit, typically with up to 100 hours (or more, depending on manufacturer) on the lamp.

One other point. In the past, "stuck pixels" have been a warranty issue. Most manufacturers (including Sanyo) do not consider something like a single "stuck" blue pixel to be a warranty problem. The good news, is that in the last year and a half, I've only seen one "stuck pixel" between all the 3LCD projectors I've reviewed, so it looks like manufacturer quality control has this in hand.

Overview
Image Quality
General Performance
Warranty
Summary, Pros, Cons